Shipping policy

Shipping Policy
AT BLUNA, WE STRIVE TO PROVIDE EXCELLENT SERVICE WHICH INCLUDES THE
SECURITY OF SHIPPING YOUR PACKAGES. WE HAVE OPTED TO PROVIDE YOU
WITH MULTIPLE OPTIONS FOR SHIPPING YOUR ORDER THAT PROVIDES TRACKING
NUMBERS TO ENSURE THAT YOU CAN MONITOR YOUR SHIPMENT AS IT TRAVELS
TO YOUR DOORSTEP.
---INTERNATIONAL STANDARD SHIPPING---
WE HAVE ELECTED TO USE THE MOST AFFORDABLE SHIPPING PRICES THROUGH
PRIORITY MAIL INTERNATIONAL. IT CAN TAKE UP TO 3-7 BUSINESS DAYS TO
PROCESS ORDERS AFTER THEY ARE RECEIVED. DELIVERY CAN RANGE FROM 15-
30 BUSINESS DAYS DEPENDING ON YOUR PROXIMITY (DOES NOT DELIVER ON
SUNDAYS OR HOLIDAYS) AND HAS NO SPECIFIC GUARANTEED DELIVERY TIME.
DUE TO DIFFERING INTERNATIONAL CUSTOMS PROCESSES, BLUNA CANNOT BE
HELD LIABLE FOR ANY PACKAGES SHIPPED VIA THIS METHOD ONCE IT HAS LEFT
OUR WAREHOUSE. SHOULD YOU RUN INTO ANY TRACKING ISSUES. PLEASE
CONTACT THE SHIPPING CARRIER IF YOU DID NOT RECEIVE YOUR PACKAGE YOU
MAY FILE A COMPLAINT REPORT WITH THEM DIRECTLY. IN SOME CASES, WE MAY
ELECT TO USE A SHIPPING METHOD WHICH REQUIRES A SIGNATURE UPON
RECEIPT, BASED ON THE TOTAL VALUE OF YOUR ORDER. IF YOU WANT TO
ENSURE THAT WE SHIP YOUR INTERNATIONAL PACKAGE WITH TRACKING
CONFIRMATION TO YOUR DOOR, YOU MAY MAKE A DIRECT REQUEST WITH
CUSTOMER SERVICE AT support@thebluna.com.
HOW CAN I TRACK MY ORDER?
ONCE YOUR ITEM IS SHIPPED, YOU WILL RECEIVE AN EMAIL WITH YOUR TRACKING
NUMBER TO MONITOR YOUR SHIPMENT.